Chippewa Valley Exteriors
https://cvexteriorswi.com.
Last Updated: 02/18/2026
Chippewa Valley Exteriors LLC (“Chippewa Valley Exteriors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and outlines your rights and choices regarding your data.
By using our website, submitting a form, requesting services, or communicating with us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
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Name
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Mailing address and service address
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Email address
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Phone number
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Any information you voluntarily submit through contact forms or communications
Transactional & Service Information
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Estimate requests
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Project details and service history
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Invoices, billing records, and payment-related information (processed securely through third-party providers)
Technical & Usage Data
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IP address
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Browser type and device information
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Pages visited and interaction data
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Referring URLs
This information is collected through website forms, cookies, analytics tools, and direct communications.
2. How We Use Your Information
We use your information to:
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Provide estimates, roofing, siding, gutter, and exterior services
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Respond to inquiries and customer support requests
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Schedule projects and communicate service updates
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Send service-related emails or SMS messages
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Improve our website, services, and customer experience
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Comply with legal and regulatory obligations
We do not use your information for purposes unrelated to our services without your consent.
3. SMS Communications & Consent
We may send SMS (text) messages related to:
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Estimates and scheduling
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Project updates and reminders
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Service-related notifications
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Limited promotional or informational messages, where permitted
By providing your phone number, you expressly consent to receive SMS communications from Chippewa Valley Exteriors LLC. Message frequency may vary. Message and data rates may apply.
Our SMS communications comply with TCPA and A2P 10DLC regulations.
Opt-Out
You may opt out of SMS messages at any time by replying “STOP” to any message.
For help, reply “HELP” or contact us directly.
Opting out of SMS may prevent you from receiving important service updates.
4. Cookies & Analytics
Our website may use cookies and similar technologies to:
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Improve site performance and usability
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Analyze traffic and visitor behavior
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Measure marketing effectiveness
You may adjust your browser settings to refuse cookies; however, some site features may not function properly.
We may use third-party analytics tools (such as Google Analytics) that collect information in accordance with their own privacy policies.
5. Data Sharing & Disclosure
We may share your information with:
Service Providers
Trusted third parties that assist us with:
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CRM and customer management
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Scheduling and communications
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Payment processing
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Website hosting and analytics
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SMS and email delivery services
These providers are authorized to use your information only as necessary to perform services on our behalf.
Legal Requirements
We may disclose information if required to do so by law, court order, or legal process, or to protect our rights, property, or safety.
Mobile Data Protection
No mobile information (including phone numbers or SMS consent data) will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell or rent your personal information.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, and regulatory purposes, including record-keeping, dispute resolution, and compliance obligations.
8. Your Rights & Choices
You have the right to:
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Access or Update your personal information
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Opt Out of marketing emails or SMS communications
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Request Deletion of your personal data, subject to legal requirements
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Chippewa Valley Exteriors LLC
420 W Wisconsin St.
Chippewa Fall, WI 54729
(715)-723-6320
info@cvext.com